---
title: "Delivery Information | Packaging Panda"
description: "Delivery times and charges for Packaging Panda orders, including free UK mainland delivery over £150 and rates for Highlands, Islands and Northern Ireland."
lang: en-GB
json-ld: |
  {
    "@context": "https://schema.org",
    "@type": "Organization",
    "name": "Packaging Panda",
    "url": "https://www.packagingpanda.co.uk",
    "logo": "https://www.packagingpanda.co.uk/apple-touch-icon.png"
  }
---

10% Off Your First Order –  10% Off First Order –  Use Code WELCOME10 

[sales@packagingpanda.co.uk Email Us ](mailto:sales@packagingpanda.co.uk)

[My Account](/account)[Sign In](/account/login)[Create Account](/account/register)

[![Packaging Panda](/assets/packaging-panda-logo-CIFDj2Hi.webp)](/)

[

Sign In Account 

](/account/login)[

0 

£0.00 Cart 

](/checkout)

[0 ](/checkout)

-   [Eco Friendly Packaging](/eco-packaging.html)
-   [Mailers](/mailing-bags.html)
-   [Protective](/protective-packaging.html)
-   [Cardboard Tubes](/cardboard-tubes.html)
-   [Cellophane Bags](/cellophane-bags.html)
-   [Tamper Evident Bags](/security-bags.html)
-   [Cardboard Boxes](/cardboard-boxes.html)
-   [Cake and Bakery Supplies](/cake-and-bakery-supplies.html)
-   [Pallet Wrap](/pallet-wrap.html)
-   [Bespoke](/bespoke.html)

Free Delivery on orders over £150 

Volume Discounts when buying in bulk 

Next Day Delivery order before 2pm 

Eco Friendly sustainable packaging 

[Home](/)› Delivery Information 

# Delivery Information

Free UK Mainland Delivery on Orders Over £150

Half-price delivery to the Highlands, Islands and Northern Ireland on orders over £150. Delivery charges vary by product — see rates below. Next day delivery available on most items ordered before 2pm.

### Standard Delivery

2 working days from dispatch. Most orders dispatched same day if placed before 2pm, Monday–Friday.

### Made-to-Order Items

Bespoke and custom products such as cardboard tubes and gift boxes may take up to 2 weeks.

### UK Mainland

Standard rates apply to UK mainland. Surcharges apply for Highlands, Islands & Northern Ireland — halved on orders over £150.

## Delivery Charges by Product

Delivery is charged based on the product with the **highest shipping rate** in your order. Orders over **£150 (ex VAT)** qualify for free UK mainland delivery, or half-price delivery to surcharge regions such as the Highlands, Islands and Northern Ireland.

Product / Category

Delivery Charge

**Chilled Packaging & Gell Packs**Temperature-controlled items requiring specialist courier 

£50.00

**Cardboard Tubes**Oversized items requiring specialist shipping 

£19.99

**Tissue Paper**Bulky lightweight product 

£13.99

**Hat Boxes**All hat box colours (black, gold, silver, striped, mixed) 

£13.49

**Larger / Heavier Items**Cellophane bags, document wallets, kraft pillow boxes, gloss & matt metallic padded bags, poly bubble bags, colour kraft honeycomb eco bags, paper honeycomb bags, bubble lined bags, coloured kraft bubble bags, drawstring organza bags, flutelopes mailers, paper mailing bags, gusset envelopes, anti-static mailers, string handle carrier bags, shredded paper, glassine envelopes, white pizza boxes 

£9.99

**Standard Products**Mailing bags, book mailers, book wrap mailers, envelopes and most other items 

£4.99

**Free Delivery Products**Postal Boxes With Adhesive Strip, Long Postal Boxes, Corrugated Cardboard Envelopes, Paper Padded Bags — delivery is built into the product pricing 

FREE

**Orders over £150 (ex VAT)**UK mainland. Highlands, Islands and Northern Ireland receive 50% off the surcharged rate 

FREE

If your order contains multiple products with different delivery charges, only the highest charge applies — you are never charged multiple delivery fees.

## Regional Delivery Surcharges

Deliveries to certain areas of the UK incur additional surcharges due to increased courier costs. These are applied as a multiplier on top of the base delivery charge. On orders over £150 (ex VAT) we discount the surcharged rate by 50% rather than applying the standard free delivery.

Region

Postcodes

Surcharge

Scottish Highlands

IV, KW1–14, HS, PH19–50, PA20–78, FK17–21, AB36–38, AB55–56

Double (×2)

Northern Ireland

BT

Double (×2)

Islands

Isle of Man (IM), Channel Islands (GY, JE), Isles of Scilly (TR21–25), Isle of Wight (PO30–41), Orkney (KW15–17), Shetland (ZE1–3), Arran (KA27)

Double (×2)

Aberdeen

AB (excluding AB36–38, AB55–56)

+30% (×1.3)

**Example:** An order with a £4.99 base delivery charge shipped to the Scottish Highlands would incur a delivery charge of **£9.98** (£4.99 × 2). Spend over **£150 (ex VAT)** and we halve that surcharged rate for you — the same order would cost just **£4.99** to deliver. Because courier costs to these regions remain high, we cannot offer completely free delivery there, but you always get 50% off once you reach the free delivery threshold.

## Dispatch & Delivery Times

We aim to dispatch most standard orders within **one working day** if placed before 2pm (Monday–Friday). Most items arrive within **two working days** of dispatch.

For custom or made-to-order items, please note that lead times may be longer due to the nature of production. We will always keep you informed of any delays.

Product

Estimated Lead Time

Gift Boxes

Within two weeks

Cardboard Tubes

Within two weeks

Hat Boxes

Three days

Tissue Paper

Three days

All delivery timeframes are estimates. While we strive to meet them, we cannot guarantee specific delivery dates. For queries about delivery to your postcode, please [contact us](mailto:sales@packagingpanda.co.uk).

## Returns & Refunds

All products can be returned for a full refund within **14 days** of delivery. Items must be in their original, unused condition.

Once we receive your return, refunds will be processed within **7 working days**. For full details, see our [Returns Policy](/returns).

### About Us

-   [Bespoke Packaging](/bespoke.html)
-   [Bag N Box Man](/bag-n-box-man.html)
-   [Blog](/blog)
-   [Contact Us](/contact)
-   [Environmental Policy](/environmental-policy)

### Important Information

-   [Delivery Information](/delivery-information)
-   [European Shipping](/european-shipping.html)
-   [Privacy Policy](/privacy-policy)
-   [Terms & Conditions](/terms-and-conditions)
-   [Returns Policy](/returns)

### My Account

-   [My Account](/account)
-   [Create an Account](/account/register)
-   [Sign In](/account/login)
-   [Apply for a Credit Account](/account/credit)

### Contact

[sales@packagingpanda.co.uk](mailto:sales@packagingpanda.co.uk)

We Accept

![Visa](data:image/svg+xml,%3csvg%20width='120'%20height='80'%20viewBox='0%200%20120%2080'%20fill='none'%20xmlns='http://www.w3.org/2000/svg'%3e%3crect%20width='120'%20height='80'%20rx='4'%20fill='white'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M86.6666%2044.9375L90.3239%2035.0625L92.3809%2044.9375H86.6666ZM100.952%2052.8375L95.8086%2027.1625H88.7383C86.3525%2027.1625%2085.7723%2029.0759%2085.7723%2029.0759L76.1904%2052.8375H82.8868L84.2269%2049.0244H92.3947L93.1479%2052.8375H100.952Z'%20fill='%231434CB'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M77.1866%2033.5711L78.0952%2028.244C78.0952%2028.244%2075.2896%2027.1625%2072.3648%2027.1625C69.2031%2027.1625%2061.6955%2028.5638%2061.6955%2035.3738C61.6955%2041.7825%2070.5071%2041.8621%2070.5071%2045.2266C70.5071%2048.5912%2062.6034%2047.9901%2059.9955%2045.8676L59.0476%2051.4362C59.0476%2051.4362%2061.8919%2052.8375%2066.2397%2052.8375C70.5869%2052.8375%2077.1467%2050.5544%2077.1467%2044.3455C77.1467%2037.8964%2068.2552%2037.296%2068.2552%2034.4921C68.2552%2031.6882%2074.4602%2032.0484%2077.1866%2033.5711Z'%20fill='%231434CB'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M54.6517%2052.8375H47.6191L52.0144%2027.1625H59.0477L54.6517%2052.8375Z'%20fill='%231434CB'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M42.3113%2027.1625L35.9217%2044.8213L35.1663%2041.0185L35.167%2041.0199L32.9114%2029.4749C32.9114%2029.4749%2032.6394%2027.1625%2029.7324%2027.1625H19.1709L19.0476%2027.5966C19.0476%2027.5966%2022.2782%2028.2669%2026.057%2030.5326L31.8793%2052.8375H38.8617L49.5238%2027.1625H42.3113Z'%20fill='%231434CB'/%3e%3c/svg%3e)

![Mastercard](data:image/svg+xml,%3csvg%20width='120'%20height='80'%20viewBox='0%200%20120%2080'%20fill='none'%20xmlns='http://www.w3.org/2000/svg'%3e%3crect%20width='120'%20height='80'%20rx='4'%20fill='white'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M97.5288%2054.6562V53.7384H97.289L97.0137%2054.3698L96.7378%2053.7384H96.498V54.6562H96.6675V53.9637L96.9257%2054.5609H97.1011L97.36%2053.9624V54.6562H97.5288ZM96.0111%2054.6562V53.8947H96.318V53.7397H95.5361V53.8947H95.843V54.6562H96.0111Z'%20fill='%23F79E1B'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M49.6521%2058.595H70.3479V21.4044H49.6521V58.595Z'%20fill='%23FF5F00'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M98.2675%2040.0003C98.2675%2053.063%2087.6791%2063.652%2074.6171%2063.652C69.0996%2063.652%2064.0229%2061.7624%2060%2058.5956C65.5011%2054.2646%2069.0339%2047.5448%2069.0339%2040.0003C69.0339%2032.4552%2065.5011%2025.7354%2060%2021.4044C64.0229%2018.2376%2069.0996%2016.348%2074.6171%2016.348C87.6791%2016.348%2098.2675%2026.937%2098.2675%2040.0003Z'%20fill='%23F79E1B'/%3e%3cpath%20fill-rule='evenodd'%20clip-rule='evenodd'%20d='M50.966%2040.0003C50.966%2032.4552%2054.4988%2025.7354%2059.9999%2021.4044C55.977%2018.2376%2050.9003%2016.348%2045.3828%2016.348C32.3208%2016.348%2021.7324%2026.937%2021.7324%2040.0003C21.7324%2053.063%2032.3208%2063.652%2045.3828%2063.652C50.9003%2063.652%2055.977%2061.7624%2059.9999%2058.5956C54.4988%2054.2646%2050.966%2047.5448%2050.966%2040.0003Z'%20fill='%23EB001B'/%3e%3c/svg%3e)

![Amex](data:image/svg+xml,%3csvg%20width='120'%20height='80'%20version='1.1'%20viewBox='0%200%20120%2080'%20xmlns='http://www.w3.org/2000/svg'%3e%3crect%20x='40'%20width='80'%20height='80'%20rx='4'%20fill='%23fff'%20fill-rule='evenodd'%20/%3e%3cpath%20d='m120%2076v-8.6763h-9.651l-4.969-5.4944-4.994%205.4944h-31.822v-25.607h-10.27l12.74-28.831h12.286l4.3857%209.877v-9.877h15.208l2.64%207.4429%202.658-7.4429h11.789v-8.8854c0-2.2091-1.7909-4-4-4h-112c-2.2091%204.4409e-16%20-4%201.7909-4%204v72c4.4409e-16%202.2091%201.7909%204%204%204h112c2.2091%200%204-1.7909%204-4zm-8.026-11.882h8.026l-10.616-11.258%2010.616-11.13h-7.898l-6.556%207.1645-6.4935-7.1645h-8.0275l10.554%2011.194-10.554%2011.194h7.8041l6.5889-7.2283%206.556%207.2283zm1.878-11.249%206.148%206.5406v-13.027l-6.148%206.4861zm-35.78%206.0675v-3.4864h12.633v-5.0534h-12.633v-3.4859h12.953l5e-4%20-5.1815h-19.062v22.388h19.062l-5e-4%20-5.1813h-12.953zm35.883-20.456h6.045v-22.388h-9.403l-5.022%2013.944-4.989-13.944h-9.5631v22.388h6.0446v-15.672l5.7575%2015.672h5.373l5.757-15.704v15.704zm-29.809%200h6.8765l-9.8824-22.388h-7.8682l-9.8833%2022.388h6.7166l1.8554-4.4776h10.298l1.887%204.4776zm-3.9976-9.4992h-6.0773l3.0387-7.3242%203.0386%207.3242z'%20fill='%230690FF'/%3e%3c/svg%3e)

![PayPal](/assets/paypal-D52heIbc.svg)

![Apple Pay](data:image/svg+xml,%3csvg%20width='120'%20height='80'%20viewBox='0%200%20120%2080'%20fill='none'%20xmlns='http://www.w3.org/2000/svg'%3e%3cg%20clip-path='url\(%23clip0_823_247\)'%3e%3crect%20x='1.375'%20y='1.375'%20width='117.25'%20height='77.25'%20rx='6.625'%20fill='white'/%3e%3cpath%20d='M55.5533%2022.9046C61.103%2022.9046%2064.9675%2026.7301%2064.9675%2032.2997C64.9675%2037.8892%2061.0235%2041.7345%2055.4142%2041.7345H49.2696V51.5062H44.8301V22.9046L55.5533%2022.9046ZM49.2695%2038.0081H54.3635C58.2288%2038.0081%2060.4286%2035.9271%2060.4286%2032.3196C60.4286%2028.7124%2058.2288%2026.6509%2054.3834%2026.6509H49.2695V38.0081Z'%20fill='black'/%3e%3cpath%20d='M66.1274%2045.5799C66.1274%2041.9326%2068.9222%2039.6929%2073.8778%2039.4154L79.5858%2039.0786V37.4732C79.5858%2035.1541%2078.0198%2033.7666%2075.404%2033.7666C72.9258%2033.7666%2071.3797%2034.9556%2071.0035%2036.8191H66.9601C67.1979%2033.0528%2070.4086%2030.278%2075.5623%2030.278C80.6165%2030.278%2083.8471%2032.9538%2083.8471%2037.136V51.5062H79.7441V48.0772H79.6454C78.4365%2050.3963%2075.8001%2051.8629%2073.065%2051.8629C68.9818%2051.8629%2066.1274%2049.3258%2066.1274%2045.5799ZM79.5858%2043.697V42.0518L74.452%2042.3688C71.8951%2042.5473%2070.4484%2043.6771%2070.4484%2045.461C70.4484%2047.2842%2071.9547%2048.4736%2074.254%2048.4736C77.2468%2048.4736%2079.5858%2046.4122%2079.5858%2043.697Z'%20fill='black'/%3e%3cpath%20d='M87.7206%2059.177V55.7082C88.0372%2055.7874%2088.7506%2055.7874%2089.1077%2055.7874C91.0896%2055.7874%2092.1601%2054.9551%2092.8139%2052.8145C92.8139%2052.7747%2093.1908%2051.5459%2093.1908%2051.5261L85.6592%2030.6546H90.2967L95.5696%2047.6214H95.6484L100.921%2030.6546H105.44L97.6303%2052.5962C95.8472%2057.6508%2093.7857%2059.276%2089.4648%2059.276C89.1077%2059.276%2088.0372%2059.2363%2087.7206%2059.177Z'%20fill='black'/%3e%3cpath%20d='M31.7358%2025.6955C32.8058%2024.3572%2033.5319%2022.5603%2033.3404%2020.724C31.7741%2020.8019%2029.8627%2021.7573%2028.7562%2023.0967C27.7626%2024.2436%2026.8832%2026.1158%2027.1124%2027.8751C28.8707%2028.0276%2030.6273%2026.9962%2031.7358%2025.6955Z'%20fill='black'/%3e%3cpath%20d='M33.3204%2028.2186C30.7671%2028.0665%2028.5961%2029.6678%2027.3767%2029.6678C26.1567%2029.6678%2024.2894%2028.2952%2022.2698%2028.3322C19.6412%2028.3708%2017.2022%2029.8571%2015.8682%2032.2209C13.1246%2036.9497%2015.1442%2043.9642%2017.8122%2047.8155C19.1079%2049.7209%2020.6694%2051.8189%2022.7269%2051.7435C24.6709%2051.6672%2025.4328%2050.4847%2027.7958%2050.4847C30.1571%2050.4847%2030.8435%2051.7435%2032.9013%2051.7054C35.0353%2051.6672%2036.3695%2049.799%2037.6651%2047.8918C39.1515%2045.7198%2039.7599%2043.6225%2039.7982%2043.5073C39.7599%2043.4692%2035.6832%2041.9053%2035.6454%2037.2158C35.6069%2033.2892%2038.8461%2031.4215%2038.9985%2031.3057C37.1694%2028.6003%2034.3113%2028.2952%2033.3204%2028.2186Z'%20fill='black'/%3e%3crect%20x='1.375'%20y='1.375'%20width='117.25'%20height='77.25'%20rx='6.625'%20stroke='black'%20stroke-width='2.75'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_823_247'%3e%3crect%20width='120'%20height='80'%20rx='4'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)

![Google Pay](data:image/svg+xml,%3csvg%20width='120'%20height='80'%20viewBox='0%200%20120%2080'%20fill='none'%20xmlns='http://www.w3.org/2000/svg'%3e%3crect%20width='120'%20height='80'%20rx='4'%20fill='white'/%3e%3cpath%20d='M57.5437%2026.997V35.9796H63.0833C64.4033%2035.9796%2065.4945%2035.5352%2066.3569%2034.6486C67.2435%2033.7642%2067.6879%2032.7082%2067.6879%2031.4872C67.6879%2030.2904%2067.2435%2029.2476%2066.3569%2028.3588C65.4945%2027.4502%2064.4033%2026.9948%2063.0833%2026.9948H57.5437V26.997ZM57.5437%2039.141V49.5602H54.2349V23.8356H63.0129C65.2415%2023.8356%2067.1335%2024.577%2068.6933%2026.062C70.2773%2027.547%2071.0693%2029.3554%2071.0693%2031.4872C71.0693%2033.6674%2070.2773%2035.489%2068.6933%2036.9476C67.1599%2038.4106%2065.2635%2039.1388%2063.0107%2039.1388H57.5437V39.141ZM74.4133%2044.1724C74.4133%2045.0348%2074.7785%2045.752%2075.5111%2046.3284C76.2415%2046.9004%2077.0995%2047.1886%2078.0807%2047.1886C79.4733%2047.1886%2080.7119%2046.6738%2081.8031%2045.6464C82.8965%2044.6146%2083.4399%2043.4046%2083.4399%2042.0164C82.4081%2041.2024%2080.9693%2040.7954%2079.1235%2040.7954C77.7815%2040.7954%2076.6595%2041.121%2075.7619%2041.7678C74.8621%2042.4146%2074.4133%2043.2132%2074.4133%2044.1724ZM78.6945%2031.3794C81.1409%2031.3794%2083.0703%2032.0328%2084.4871%2033.3374C85.8995%2034.6442%2086.6079%2036.435%2086.6079%2038.7098V49.5602H83.4421V47.1182H83.2991C81.9307%2049.129%2080.1091%2050.1366%2077.8299%2050.1366C75.8895%2050.1366%2074.2637%2049.5602%2072.9569%2048.4118C71.6501%2047.2612%2070.9967%2045.8246%2070.9967%2044.0998C70.9967%2042.2782%2071.6853%2040.8306%2073.0647%2039.7526C74.4441%2038.6746%2076.2833%2038.1356%2078.5867%2038.1356C80.5491%2038.1356%2082.1705%2038.4942%2083.4399%2039.2136V38.4568C83.4399%2037.3084%2082.9845%2036.3316%2082.0737%2035.5308C81.1961%2034.7411%2080.0531%2034.3114%2078.8727%2034.3274C77.0247%2034.3274%2075.5639%2035.104%2074.4837%2036.6638L71.5709%2034.829C73.1769%2032.53%2075.5529%2031.3794%2078.6945%2031.3794ZM104.771%2031.9558L93.7271%2057.3218H90.3105L94.4113%2048.447L87.1469%2031.9558H90.7439L95.9953%2044.6036H96.0657L101.174%2031.9536L104.771%2031.9558Z'%20fill='%233C4043'/%3e%3cpath%20d='M44.1722%2036.8948C44.1722%2035.8542%2044.0842%2034.8488%2043.917%2033.8896H29.9602V39.5832H37.955C37.6239%2041.4215%2036.5557%2043.0445%2034.9982%2044.0756V47.7716H39.77C42.564%2045.1976%2044.1722%2041.3916%2044.1722%2036.8948Z'%20fill='%234285F4'/%3e%3cpath%20d='M29.9603%2051.34C33.9555%2051.34%2037.3171%2050.031%2039.7701%2047.7738L34.9983%2044.0756C33.6717%2044.9688%2031.9623%2045.4902%2029.9603%2045.4902C26.1015%2045.4902%2022.8235%2042.8898%2021.6531%2039.3874H16.7383V43.1956C19.2527%2048.1909%2024.3678%2051.3425%2029.9603%2051.3422'%20fill='%2334A853'/%3e%3cpath%20d='M21.6529%2039.3874C21.0355%2037.5518%2021.0355%2035.5646%2021.6529%2033.729V29.9208H16.7381C15.6991%2031.9782%2015.1587%2034.2512%2015.1606%2036.556C15.1606%2038.943%2015.7327%2041.198%2016.7381%2043.1934L21.6529%2039.3852V39.3874Z'%20fill='%23FABB05'/%3e%3cpath%20d='M29.96%2027.6262C32.1424%2027.6262%2034.096%2028.3742%2035.636%2029.8438V29.846L39.86%2025.6264C37.2992%2023.2416%2033.9552%2021.7764%2029.9622%2021.7764C24.3703%2021.7757%2019.2553%2024.9264%2016.7402%2029.9208L21.655%2033.729C22.8254%2030.2266%2026.1034%2027.6262%2029.9622%2027.6262'%20fill='%23E94235'/%3e%3c/svg%3e)

Registered Office

[MSP Packaging Ltd](https://msppackaging.co.uk/) T/A Packaging Panda · 9 Brighouse Business Village, 9 River Court, Middlesbrough, England, TS2 1RT

Company Details

Registered in England & Wales · Company Reg No: 16551194  · VAT Reg No: GB 496376534 

© 2026 MSP Packaging Ltd T/A Packaging Panda. All Rights Reserved.

Site Built by [First Light Digital Marketing](https://firstlightdigital.co.uk/) and sponsored by [Nursery Advice](https://www.nurseryadvice.co.uk/)

We use cookies to improve your experience. [Privacy Policy](/privacy-policy)

Reject Non-EssentialAccept All